Forum Discussion

10 years ago

How to migrate my account to Google Play

Hello everyone, I got a simple question. I got a lvl 41 account created on my mobile phone as a "guest" since I didn't have Google Games installed on my phone. I've decided to also play the game on...

wibblemcwoo

9 years ago

Can anyone verify this last comment from Zuzia_Benio, please?

"Zuzia_Benio;12893" wrote:
My memory tells me in the last step the game asked me if i want to play as a guest or start new game with player level 0 and by choosing second option i migrated my player level 32 game.

I've been playing on a Guest Account and tried to connect to Google Play to make my progress safer. It freaked me out by asking if I wanted to start a new game or continue with my level 0 account. I force closed the app and tried to sign out of Google Play without any luck, and when I was back in again, I had to go through that ruddy tutorial again. Once through that I went back to the Guest Account to recover my progress, but I still don't know how to link the progress safely. I'm afraid to try the above step in case something horrible happens, so a few people corroborating the above would be very handy!

I have a ticket open with EA to call me, but I have zero faith in them to resolve anything. They've been the worst technical support team I've ever encountered.