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7 years ago
I am writing to express my frustration with the lack of clarity over this feature.
As a 2-year veteran player and one of the founders of a 5-guild alliance, I am disappointed that EA and CG have done little to support me in recovering my main account. The ambiguity over "link a device" has led me to deleting my 3M+ GP main account and overwriting it with an inferior <1M GP alt account.
It has been 4 days since the incident and neither company has done anything to support my needs besides claiming that my case has been "escalated" with the "specialist team." I have spent hundreds of dollars on the account and my guild officers, guildmates, and I are not pleased at how the situation is being handled. Please help before things spiral out of control @CG_Kozispoon. Thank you for listening.
As a 2-year veteran player and one of the founders of a 5-guild alliance, I am disappointed that EA and CG have done little to support me in recovering my main account. The ambiguity over "link a device" has led me to deleting my 3M+ GP main account and overwriting it with an inferior <1M GP alt account.
It has been 4 days since the incident and neither company has done anything to support my needs besides claiming that my case has been "escalated" with the "specialist team." I have spent hundreds of dollars on the account and my guild officers, guildmates, and I are not pleased at how the situation is being handled. Please help before things spiral out of control @CG_Kozispoon. Thank you for listening.
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