Forum Discussion

kaitco's avatar
kaitco
7 years ago

[Inquiry] Please provide clarification on "Link a Device"

The processs of moving an Android account to an iOS device is unclear. If I have an iOS account, kaitco, and an Android account, octiak, and I'd like to play octiak on an iOS device, using the gene...
LadyVampire_X's avatar
LadyVampire_X
Retired Hero
7 years ago
@evergoo
@PhidoPhilospher
@Groro @Spang

The forum staff have no way to directly change ingame issues. The user will need to use the following and have several options

Email
Twitter
Call

https://help.ea.com/en-us/help/faq/contact-ea-help/

You can also direct message cg_kozispoon but a forum post can not actively handle the issue described, and that is why it will need to go through normal customer service escaulatuons and this is in no way a disrespectful comment but just a policy fact

Hope this helps

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