Forum Discussion

Pantry_B0y's avatar
Pantry_B0y
4 years ago

Is there any precedent to have a purchase made with crystals refunded?

I accidentally used nearly all of my crystals to buy 16 Mon Mothma shards in shipments (I don’t even have Mon Mothma unlocked). Has anyone ever made this kind of mistake and had CG refund the purchase...
NyKynoe's avatar
NyKynoe
4 years ago
"DarjeloSalas;c-2244976" wrote:
Raise a ticket in game.

I’ve done it before (or my 4 year old son did) and I got something back from them.


This. Use the in game help button to open a ticket with EA Help. That is the best channel to open communication.

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