Issues with Facebook login
So what happened was i tried to login to blue stacks using facebook connected to my swgoh account (which i’ve done on another pc before) and then i got the error message so the next time i booted it u...
Forum Discussion
Currently is not working the Facebook connect function, if you have a new mail or a new device (where transfer the guest account) is needed send an e-mail to EA Support in the following link:
https://help.ea.com/en/contact-us/new/?product=star-wars-galaxy-heroes
Then select your platform, select "Can't login" and inside the body message write the ally code or Player ID of the account you want move and the ally code or Player ID of the account you want be replaced. Is needed some account at least lvl 12 which already started the game, will be replaced, deleted. Maybe they send a response requesting you confirm the deletion, you can confirm it inside the first e-mail direcly to avoid this extra step.
The process delays 3 or 4 days. Currently, because of the pandemic, they are only working 3 hours per day, from 8h to 11h UTC Monday-Saturday, so probably is slower than usual, but should not delay much more than 4 days.
I hope is solved soon this function and makes easier link devices. Also would be nice if they add the links by codes again, was easier way, maybe allow both options at same time.
See you!!
https://help.ea.com/en/contact-us/new/?product=star-wars-galaxy-heroes
Then select your platform, select "Can't login" and inside the body message write the ally code or Player ID of the account you want move and the ally code or Player ID of the account you want be replaced. Is needed some account at least lvl 12 which already started the game, will be replaced, deleted. Maybe they send a response requesting you confirm the deletion, you can confirm it inside the first e-mail direcly to avoid this extra step.
The process delays 3 or 4 days. Currently, because of the pandemic, they are only working 3 hours per day, from 8h to 11h UTC Monday-Saturday, so probably is slower than usual, but should not delay much more than 4 days.
I hope is solved soon this function and makes easier link devices. Also would be nice if they add the links by codes again, was easier way, maybe allow both options at same time.
See you!!
