Forum Discussion
2 years ago
"scuba;c-2404978" wrote:"Lumiya;c-2404939" wrote:
A guildie of mine encountered the problem. We assume it is the bluestacks bug because we know about the bug and it very much seems like it. Someone logged into his account and still does so. He always leaves the guild and changes his name. My guildie also still has access to the account and it's always the same. My guildmate joins the guild and changes his name again, the other person leaves it and changes the name again.
My guildie already changed all his PWs, reached out to Google and they ended all running sessions (or so they said), he reached out to EA and also posted in the HQ.
EA support only told him that they could help him reset his password and that it is a problem from his e-mail Provider, which is just absolute ****.
This goes on for a week now. Does anyone have any suggestions or ideas what else he can try?
@CG_Tusken_Meathead or @CG_SBCrumb or @Ultra is there something you could do or help him get in contact with someone who might be able to help? Any help is very much appreciated! ?
EA support would need to remove all account links except for the one that the player wants. No idea if they will do that or not.
With the facebook linking option a game account can be linked to tons of guest id (android/apple device id) or Google play, apple accounts. Adding a link doesn't remove a previous link.
Thank you!
I will let him know, there is no link from his side to Facebook, only the playstore.
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