"ocxjacobb;d-249059" wrote:
I was goin thru the motions and the game lagged for a split second. The “buy” button is right on top of that first crystal shipment so I clicked there right after tapping one of the credits shipments but I didn’t realize I had clicked on the Echo shards before the first shipment popped up so instead of buying the gear I bought the shards. Is there any chance of getting this refunded or do I have to bite the bullet on this one ?
"Xcien;c-2295711" wrote:"ocxjacobb;d-249059" wrote:
I was goin thru the motions and the game lagged for a split second. The “buy” button is right on top of that first crystal shipment so I clicked there right after tapping one of the credits shipments but I didn’t realize I had clicked on the Echo shards before the first shipment popped up so instead of buying the gear I bought the shards. Is there any chance of getting this refunded or do I have to bite the bullet on this one ?
Unfortunately, you probably won’t get a refund. From what I’ve heard, the CG help team is as helpful as the forums (or possibly less), and won’t refund your crystals.
On the bright side, you have more Echo shards now.
"Xcien;c-2295711" wrote:"ocxjacobb;d-249059" wrote:
I was goin thru the motions and the game lagged for a split second. The “buy” button is right on top of that first crystal shipment so I clicked there right after tapping one of the credits shipments but I didn’t realize I had clicked on the Echo shards before the first shipment popped up so instead of buying the gear I bought the shards. Is there any chance of getting this refunded or do I have to bite the bullet on this one ?
Unfortunately, you probably won’t get a refund. From what I’ve heard, the CG help team is as helpful as the forums (or possibly less), and won’t refund your crystals.
On the bright side, you have more Echo shards now.
"ocxjacobb;d-249059" wrote:
I was goin thru the motions and the game lagged for a split second. The “buy” button is right on top of that first crystal shipment so I clicked there right after tapping one of the credits shipments but I didn’t realize I had clicked on the Echo shards before the first shipment popped up so instead of buying the gear I bought the shards. Is there any chance of getting this refunded or do I have to bite the bullet on this one ?
