Normally I am not one to complain about the game, I've been playing for years and I very much so enjoy Star Wars Galaxy of Heroes. But as a consumer I would hope that EA Sports and other parent companies of Star Wars Galaxy of Heroes would listen when a consumer has a complaint. recently I've been a bunch of shards short on anikins Skywalker's Starfighter for the general Skywalker event. So I said what the heck I'll spend some money on his 1300 Crystal Ship pack. After spending $60 which basically gave me six different chances of receiving a random drop pack, I walked away with no more than around 30 Starfighter ship shards. I'm going to be very honest with the game developers and say that your drop rates and drop probabilities are flat-out ridiculous. I've spent quite a bit of money in this game and this ship pack by far is the worst item I have ever purchased. Won't be doing that again!

Also, these packs are notoriously a bad deal. The expected return of shards is like 8-10 per purchase, which is like 130-160 crystals per shard.

I'm not saying that they weren't visible. I'm not saying that I did not fully understand the probability before I purchased it. I am simply just trying to send a message saying that I was disappointed and that sit people. Sometimes just sometimes a company values the opinion of its consumer. I spend tons of money on this game so I think I have the right to say hey this product I just purchased was a disappointment. Some of you guys got to get a life.

"Ghost_Five0122_;c-2073354" wrote:Your analogy of a casino is completely off. People go in the casino looking to get rich, I'm playing a video game as a consumer looking to purchase a product. These are two completely different things. A consumer stating that he purchased the product and was disappointed is much different than the person trying to drop a hundred dollar bill in a machine to get rich. My post is simply meant to express my disappointment and hopes that the game developers might possibly make a change. For some reason you feel the need to justify they're poor drop rates and you're completely entitled to your opinion.Yeah, NOI definitely wasn’t justifying their drop rates, I’m not a fan of them and don’t think it’s worth the gamble for ME. You however saw the probabilities and thought it was worth the gamble.I know a lot of people that don’t go into casinos to get rich, that assumption is just completely wrong. A lot of people I know go in to have fun and be entertained, spending what they can afford to lose just for the entertainment, cause they understand the odds, exactly like this video game that you like to play for entertainment. Casinos just have the advantage over this game where someone could actually win money or break even, so they paid nothing or got paid for their entertainment that night ?I think all the prices in this game are way too high and I play this game with eyes wide open.

Yes I mean that probability that they openly share with me before purchasing! Thise probability and drop rates are garbage, and it wouldn't hurt to make those drop rates a little better, given the fact that myself and other people like myself will spend money on the game.

The only time these packs are a good deal is when you don't have any of the ships the pack is offering at 7 stars

Purchase pack probability drop rates

littlemac2014
5 years ago
Also, these packs are notoriously a bad deal. The expected return of shards is like 8-10 per purchase, which is like 130-160 crystals per shard.
holmes0122
5 years ago
I'm not saying that they weren't visible. I'm not saying that I did not fully understand the probability before I purchased it. I am simply just trying to send a message saying that I was disappointed and that sit people. Sometimes just sometimes a company values the opinion of its consumer. I spend tons of money on this game so I think I have the right to say hey this product I just purchased was a disappointment. Some of you guys got to get a life.
ZapZapZipZap
5 years ago
"Ghost_Five0122_;c-2073354" wrote:
Your analogy of a casino is completely off. People go in the casino looking to get rich, I'm playing a video game as a consumer looking to purchase a product. These are two completely different things. A consumer stating that he purchased the product and was disappointed is much different than the person trying to drop a hundred dollar bill in a machine to get rich. My post is simply meant to express my disappointment and hopes that the game developers might possibly make a change. For some reason you feel the need to justify they're poor drop rates and you're completely entitled to your opinion.

Yeah, NO

I definitely wasn’t justifying their drop rates, I’m not a fan of them and don’t think it’s worth the gamble for ME. You however saw the probabilities and thought it was worth the gamble.

I know a lot of people that don’t go into casinos to get rich, that assumption is just completely wrong. A lot of people I know go in to have fun and be entertained, spending what they can afford to lose just for the entertainment, cause they understand the odds, exactly like this video game that you like to play for entertainment. Casinos just have the advantage over this game where someone could actually win money or break even, so they paid nothing or got paid for their entertainment that night ?

I think all the prices in this game are way too high and I play this game with eyes wide open.
holmes0122
5 years ago
Yes I mean that probability that they openly share with me before purchasing! Thise probability and drop rates are garbage, and it wouldn't hurt to make those drop rates a little better, given the fact that myself and other people like myself will spend money on the game.
NotRealUltra
Seasoned Newcomer
5 years ago
The only time these packs are a good deal is when you don't have any of the ships the pack is offering at 7 stars
holmes0122
5 years ago
Actually I think it would benefit them quite well and their bottom line to make their drop rates a little better so people would be more willing to purchase these packs. People communicate on Discord servers and different types of com and the word gets out that these packs are garbage and nobody's going to purchase them. Even though I knew these packs were garbage I did not think is that after 6 purchases I would only end up with 30 ship shards.
ZapZapZipZap
5 years ago
"Ghost_Five0122_;c-2073346" wrote:
Yes I mean that probability that they openly share with me before purchasing! Thise probability and drop rates are garbage, and it wouldn't hurt to make those drop rates a little better, given the fact that myself and other people like myself will spend money on the game.

It seems to be working for them at the rates specified, they have the data and know what’s selling at what price point. Do not expect them to raise the probabilities just cause of it would be nice.

You bought the packs knowing the probabilities and so did a lot of people.

Do you go into casinos and ask them to loosen their slot machines for you? Try it ?
holmes0122
5 years ago
Your analogy of a casino is completely off. People go in the casino looking to get rich, I'm playing a video game as a consumer looking to purchase a product. These are two completely different things. A consumer stating that he purchased the product and was disappointed is much different than the person trying to drop a hundred dollar bill in a machine to get rich. My post is simply meant to express my disappointment and hopes that the game developers might possibly make a change. For some reason you feel the need to justify they're poor drop rates and you're completely entitled to your opinion.
NyKynoe
5 years ago
The drop rates being better or worse is a separate conversation from them being visible, which they are for those types of packs. They are visible before you make the purchase.
chionophobe
5 years ago
"Ghost_Five0122_;c-2073349" wrote:
Even though I knew these packs were garbage I did not think is that after 6 purchases I would only end up with 30 ship shards.

Why didn't you think that? You can see the probabilities. You have an 87% chance of pulling 5 or 7 shards. You had slightly higher odds of getting 40 shards than 30, but not by much. Would you have been happy with 40 shards?