My account has been hacked

Or people talk out of experience. I deleted an account two years ago. It's still on swgoh.gg where is still gets updated (rank in arena, GA etc.). It's under a different name though, a generic SW name. And people in my guild had to kick out the account because it was still in the guild after I had deleted it. I hadn't left assuming that once the account was deleted, it would disappear from the server.
However, you are right, his account might not have been deleted.
If it has, I wanna follow this thread closely to see if he can manage to get in reinstated, because I'd love that old account back, but trying to reach EA I've only manage to get very generic replies that I assumed were written by a bot.