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5t9pvrusv3a8's avatar
2 years ago
Solved

Rename guild

Hi guys how rename guild? My ally code 853225147. New name guild: Empire Old Sith

  • Hi @5t9pvrusv3a8,

    Please get in touch with our support team for more help with renaming the guild.  

    The best way to contact us is by creating an in-game ticket. This sends us through details about the account and means our support team can help them out faster.

    Here's how to send in a case from in-game:

    1. On the home screen, tap the  ⚙️ Cog wheel icon/ Settings button in the top left corner of your screen.
    2. Tap the Help button and your game will connect to the EA Help support site
    3. From the page that loads, in the top left, click on the EA Help logo to bring you to the EA Help homepage
    4. Type 'SWGOH' into the search bar and select the tile that appears.
    5. Select See all help topics.
    6. Select the Manage my account category.
    7. Select I need help logging into my EA Account.
    8. The available contact options should appear under the heading 'Still need help'.

    It'd be good to have your Player ID handy also in case the support team ask for it.

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @5t9pvrusv3a8,

    Please get in touch with our support team for more help with renaming the guild.  

    The best way to contact us is by creating an in-game ticket. This sends us through details about the account and means our support team can help them out faster.

    Here's how to send in a case from in-game:

    1. On the home screen, tap the  ⚙️ Cog wheel icon/ Settings button in the top left corner of your screen.
    2. Tap the Help button and your game will connect to the EA Help support site
    3. From the page that loads, in the top left, click on the EA Help logo to bring you to the EA Help homepage
    4. Type 'SWGOH' into the search bar and select the tile that appears.
    5. Select See all help topics.
    6. Select the Manage my account category.
    7. Select I need help logging into my EA Account.
    8. The available contact options should appear under the heading 'Still need help'.

    It'd be good to have your Player ID handy also in case the support team ask for it.

    - EA_Lanna

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