Roster Lock Clarification
According to the latest post: We had an omission from our most recent patch notes. We’ve changed when the roster lock occurs for both TW and GAC matchmaking. Previously, your roster did not have ...
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Your roster is locked when the snapshot is taken. I think they explained why pretty clearly in the prior post about this, and it's answered more briefly in what you just quoted: "This resulted in some players rosters being updated after the moment matchmaking by the nature of the system going through and taking snapshots of everyone’s roster." People were using characters that they hadn't even unlocked at the time roster lock was supposed to happen because of the delay in it actually happening.
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