SWGOH: EA Connect option missing - Help correcting Date of Birth

Hello All,

I created my Galaxy of Heroes account a few weeks ago and sped through selecting the correct birth date without knowing about the age restrictions. I am 26, and my account has not auto-aged up. I have talked to Live Chat about this multiple times, and they told me they couldn't do anything about it. I have also sent a message to the game team via the in-game help service but have gotten no response. I am hoping to get this corrected as I want to gift my friend, I am at my wit's end and am looking for some help. Ally Code is 926-439-254

Thank you.