Yeah, this puzzles me as well.
There are issues with Revan/Malak that are unanticipated, like running Nightsister Zombie in the leader spot to abuse Revan's Deathmark mechanic, or the bad Malak AI that keeps stealing 1 health from B1 rather than someone with actual health to steal. I understand missing stuff like this in the development phase, as they are outlier cases.
But for the life of me I can't comprehend a play tester not immediately plugging JKA into a JKR team to see how his kit interacts, nor can I understand missing the obviousness of the Palpatine/Vader leadership as a counter. I mean, I thought of the latter when Darth Revan's kit was revealed and he wasn't even in the game yet!
I don't have a lot of sympathy, as these problems are self-inflicted. The kits have become so complicated that it's difficult to design something that slides in somewhere between OP and useless. The JKR/Jolee interaction is forever going to dominate the course of this game unless it's remedied - the obvious solution is to limit Jolee's revive mechanic a bit, but the community uproar for messing with the kit is going to be ugly.
Someone earlier in this thread commented that they should slow down character releases and test them more; I'm not sure this is possible. The release cadence is already at its slowest and CG revenue is down significantly from last year; they desperately need to release something for people to buy. There's currently nothing for mid-spenders who couldn't or didn't want Malak. If you don't care about finishing top of arena, there's currently no game content that can't be finished using easily accessible F2P characters.
