Thousands of testing hours - forgot to test under jkr?

I'm not really sure what is worse. The fact that CG's testing team maybe doesn't know how to test new characters or that CG expects each person in the community to shell out $1,000 plus. And what's maybe worse than that is the game has made millions since its release and all we get in return is a few new characters each year. For the amount of cash CG expects each person to pay a year amounts to 6 new games and a new gaming console a year.