Verifying the actual DS TB rewards issue

"DarkLord30;c-1366411" wrote:
@CG_Kozispoon seriously how EA support will solve this issue? I don' t think any of the people who lost rewards (and they are many especially those with arena payouts at the same time that game crashed, as in my case) would care about crystals. What is more important are the TB credits. After spending hours to figure out how we could battle and manage an unfinished game campaign, full of errors, at least we wanted what we worked so hard for: the TB rewards. It doesn't look really nice to throw the ball to EA support which until now hasn't really solved any issue, only provide some crystals and they think they solved the problems. So please find a way to solve the issue, which apparently CG created. We are supporters of this game from the beginning and this is not a really nice way to thank us.

It’s the way that entails the least amount of work on their part. Punt the issue to EA. EA throws a few crystals at the problem hoping people go away because the only compensation they can provide is crystals.

I personally don’t care about crystals as it’s the guild currency that’s most important to me. Unfortunately, I don’t think I’ll ever see it or the stars added to the achievement. Just a really poor job of responding so far on the part of CG. It’s not a delay - the game crashed, and those that experienced the crash show up as essentially not having participated in the TB. Really frustrating.