Forum Discussion

Seasoned Vanguard

3 years ago

Webstore log in not working

Whenever I attempt to log into the webstore and enter the code it sends to my email I get an error that says: "An error occurred while attempting to validate your code. Please try again." I've tried ...

Rebelraven5

Not applicable

3 years ago

"CutePiranha;c-2411194" wrote:
"Madraven;c-2411143" wrote:
Was just directed thru the in game support page to access this thread and try the “options” here.
Have rest password more than once - wont work
Have tried it on chrome, edge, safari, still wont work
Let it cool down for 24 hrs, tried again, same error.

We will see….

Since when do you have no access any more?
Does your mail address include a „-„?

Recently tried it since i didnt had before.
My email doesnt contain any weird characters and when i log into my ea account i can see my ios linked to it. I just cant access the online store without getting the error in the picture:

Reset my password more than 6 times but that doesnt fix the issue.