Confusing Situation with Kylo Ren
I just went against a fully G12 First Order Team with KRU (L), FOS, FOO, Kylo Ren and CLS and defeated any of them pretty easily. First CLS, then KRU, then FOO, then FOS and at last I wanted to go aga...
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On top of that, Kylo Ren gains defense every time he takes damage which lasts for 1 turn. With Han, CLS, and Thrawn slowing and removing TM, he probably never took a turn when it was 1v5. His defense skyrocketed to the point that you were doing less damage than his regen.
