Let's say a few big if's here.
If the game was balanced around arena it'd be better.
If the game was balanced better it'd be better.
If each faction had more viable leaders in arena it'd be better.
If each faction had more viable options for non leaders in arena it'd be better.
If each side (DS/LS) had more viable leaders in arena the game would be better.
If each side (DS/LS) had more viable options for non leaders in arena it'd be better.
If the powercreep wasn't so ridiculous and better balanced and tested it would be better.
If the "fun" additions were actually fun and equally rewarding for the time invested it'd be better.
The game, for a non mmo mobile game, has amazing potential despite some of the downside similarities I've seen with other games I played extensively such as Dark Age of Camelot, Warhammer Age of Reckoning, and Star Wars the Old Republic.
Back to the original original point... KRU could use some love. But other toons need more love. I'd love to see bravo alpha characters from the movies were equally bravo alpha in the game. And one off characters to be niche characters. And all characters be useful.