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Re: Unable to log in (Google Play)

Hello Everyone,

    I was having the same issue as everyone else with not being able to log in through Goggle Play. I posted something yesterday in one of the 1000 threads.  I found this on reddit. I tried this solution and it worked for me. I thought I'd start a new thread so everyone would see it and hopefully it works for you.

     1) Uninstall Galaxy of Heroes

      2) Go into settings on your phone and go to Apps. Find the Google Play Services App and tap on it. Once you're in the app tap the three dots on the top right of the screen and choose uninstall updates. Make sure your phone settings are set to "Don't auto-update apps". This option can be found in your profile in the Google Play Store under Settings--Network Preferences.

  3) Reinstall Galaxy of Heroes and start the app. Try signing in through Google Play.

 

Again, this worked for me so hopefully this works for some other as Ive read that this has affected people for over 3 weeks which is crazy. If anyone had any questions I'll try to respond to help out the best I can.

2 Replies

  • keanescholes1618's avatar
    keanescholes1618
    Seasoned Newcomer
    4 days ago

    Edit: I tried this because my account was not linked to EA so that solution wasn't an option for me.

  • Daveyestmagane's avatar
    Daveyestmagane
    Seasoned Newcomer
    3 days ago

    Hello,

    I want to try this since I'm in the same situation.

    But, what's the google play service app??

    You mean google play store app??

    I don't see the exact name you're saying in the app

    Thank you for the help

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