EA_Gunner
EA QV Team
EA QV TeamRe: Aspect ratio broken after update
The device updates can change the UI. We saw similar issues with other devices in the past. However, we will not be able to make any changes to your device.
Forum Discussion
2 Replies
- @EA_Gunner I have the same problem with my Pixel 6 and newly updated OS.
What do you mean by you cannot make changes to your device? I don;'t think we are asking for changes to the device, but for an update to the game software or something.
The game is not recognizing the correct aspect ratio of our phones now. It seems like there needs to be an update to the game to correctly recognize the phone. - @EA_Gunner I just found this thread in which a similar issue happened but then was resolved with a game update.
https://answers.ea.com/t5/Bug-Reports/Game-not-using-entire-screen-on-Android-13/td-p/11762255
