Re: Can’t load swgoh
Hello there @silvercj
I'm sorry to hear that.
swgoh is currently having some problems on iOS because of the latest update. The dev team is working out a solution to solve any problems iOS users are currently having.
Forum Discussion
6 Replies
Any update on this issue - I’m still unable to access my account
Ally Code 681-124-685
Same, still can’t log on! ☹️
Hello there again @silvercj and @cheeckee
Clearing the cache and restarting seems to have helped out some players.
The link below explains several ways to trouble shoot several kinds of problems, including how to clear the cache of an apple device:
https://help.ea.com/sg/help/mobile/troubleshooting-steps-for-ios-apps/?product=star-wars-galaxy-heroes&franchise=star-wars-galaxy-heroes&platform=iphoneI have restarted my phone.
Deleted SWGOH
Cleared the cache
Restarted the phone
Reinstalled
Logged into SWGOH
and I am still stuck at the new player screen?
How else can I access my previous saved status? You have my ally code of 681124685
Hello again @silvercj
I don't work for EA nor do I work for CG, so I can't directly solve the problem you're having.
However, there was an update released yesterday with some fixes of previous problems caused by the latest big update. Did that update fix your problem?
Reinstallation of the game again might be required to link to apple game center again.
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