EA Staff (Retired)

Re: EA tech support - bot farm?

I took a look at your cases history. Apologies if the replies seemed to be written by a bot (I'm afraid we would not allow Alexa or Siri to handle such cases anyway), but all answers which you've received, were written by our advisers.

I see that you've got a lot of feedback about Fleet Battles - have you tried to reach out to the developers on our official forum already? 🤔

/Ataashi

2 Replies

Anonymous
8 years ago
Hi Ataashi
Why would they deal with compensation in the game forums? That should be dealt with by your customer services team.
Besides which, if they were all written by people why are the messages all nearly identical, bereft of actually addressing the problems, absent of any effort to make good and trying to ignore everything I've written?
Regards
Anonymous
8 years ago
Hi @EA_Ataashi
Can you respond to my second message please?
Regards