I feel like a broken record, but this week's GAC is pretty much done with no help, no replies or help here, and nothing from ingame help but a runaround. Beyond frustrated at the lack of any kind of help here. CS has the tools to help, to look into my account and to compensate for the lost crystal income. Can someone please help.
Bumping AGAIN...today will mark one week since I initially asked for help. In that time, the AI automated chat has told me to post here 3 times, 'forwarded my issue to the team' 3 times and offered no solution or actual help. Same with here. I have reported this issue, given my details, and left it to anyone to actually do something...nothing. I have never dealt with anything in the CS realm like this. Even a response here from an actual human would mean something. This isnt even a difficult issue! Look into my account, verify I joined (last weeks) GAC and see that I am locked out. I have lost a week's worth of crystals from not being able to battle, and have even been demoted. All the while my requests here are left unanswered and any 'help' I se ingame is an auto message. DO SOMETHING PLEASE
Community ManagerCommunity Manager
