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Re: Krayt Dragon personal reward track showing up as claimed

Thank you for the report. We attempted to reproduce your report but we were not able to confirm any issues on our side.

7 Replies

  • I have the exact same bug today. I changed guild while a krayt raid was on going, and I had scored in this raid and got personal track rewards. But as I quit the guild before raid ended I did not get collective rewards (somehow logical).

    The new guild I joined had also a krayt launched that I could not join. Normal.

    But now a new raid was launched today, I could join and compete. I scored 1M with my first team and could not collect anything on the personal track. It is claimed as already collected which is not the case.

    It may be a bug whe' we switch guild while a raid is live?

    Here a screenshot.

    Thanks for looking into it.

    My ally code if you can have a look: 

    1. 215-341-838
  • @EA_Gunner it seems we are not isolated cases. It affects players who changed guilds while a krayt was on going. I have already missed collecive rewards on the last one because of the change of guild, and now personal rewards on the new one. Hope you can look into it and make good.
  • ypa9kw9hv6e2's avatar
    ypa9kw9hv6e2
    Rising Novice
    2 years ago

    I have the same issue.

    Changed my guild during Krayt Raid and in that raid i recierved all my rewards included the 2,2 Mio Rewards.
    My new guild started the krayt raid 49 hours after i join the new guild.
    And there i made 1 attepmt with 1,2 Million Points.
    But you can see on the screenshot it says i received y rewards till 2,2 Million Points already. But thats not possible.

    At the Bottom there es the information that i have done 1,2 Million Points. Next Milesstone would be in 500 TSD Points. So at 1,7 Million Points.
    But on the reward track you can see that i should received the 1,7 Million reawards allready.

    Although I haven't received any rewards yet.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago

    Will check out this scenario. Looks like it saved your previous results and applied them to your new guild.

  • thejamster1's avatar
    thejamster1
    Rising Newcomer
    2 years ago

    I am having the same issue.  Moved guilds on Sunday. Finally getting to participate in raid after the cool off period between moving guilds. No personal rewards. 
    My ally code is 221-689-151.

    if it helps the testing for a solution 2 others in my guild have the same issue. 515-864-142 & 331-776-244

    i assume CG will send us the rewards at some point in the future to our inbox?

  • 9oxh86358ugg's avatar
    9oxh86358ugg
    Seasoned Novice
    2 years ago

    Did they? I know they didn’t fix it, because I have the same issue today. Did u get rewards? Did u put in a ticket?

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