Re: Purchased LSB, but missing the LSB content

Yeah, I'm still having the same issue. I reached out through EA Help as suggested and got through to a person who told me "the team is looking into it" a week ago now and hasn't replied to any request for follow-up since and hasn't closed the chat, so I can't even start a new one up to make sure this isn't something that's been forgotten. 

I get that it's probably a rather complex issue with how many people have been affected, but it really is unfortunate how poorly this has been handled.

Having the same issue with my GG LSB.

Zero response on here, and getting ghosted by EA Help

I am having a similar issue with attempted gifting of the Ben Solo LSB.

Have the same  issue  here. Has been a week since i bought it and  didnt get what i  paid for. 

Same here

my ally code: 189-926-714

order number: 1007193375262

Bumping for visibility. Let’s get a thread going so everyone can share their purchase related issues.

I can get on board with that 

same problem. 0 help. seems like the process is the punishment.

had the same problem with a  Dr Aphra bundle ... EA support have not resolved it after six months. This really needs sorting

Having exactly the same issue!

I purchased the C3P0, Leia, R2 and Hoth bundles but only received the C3P0 and Leia bundles. Not sure if it was due to purchasing them through the web store or what? I can still see the ones I didn’t receive in the web store.  I tried restoring purchases but to no avail and I have definitely been charged (I have proof from bank) Don’t know what to do now?? I’ve contacted EA help (submitted a ticket) and tried the live chat, who were unable to help, telling me to use in-game help (which is just directing me to FAQs). I’ve emailed mailto:[edit: email address removed] directly and am waiting for a response. I just want the content that I paid for… and I assume everyone here is exactly the same!

ally code - 314655429