Forum Discussion

EA QV Team

Re: Missing Compensation of Webstore March Mystery Chest

The make good was not sent out yet.

EDIT: I checked your player ID and cannot confirm your claim. Based on our information account 922-367-267 was not affected by the issue.

2 Replies

73kemosabe73
Rising Adventurer
2 years ago
I also did not receive the make good for the March mystery chest even though I collected the chest online every day of the month until it was no longer showing in the web store due to it giving out only 25 days instead of 31. I submitted a ticket in game but EA simply just responded with the initial post which was unhelpful: Ally code is 198754189. @EA_Gunner
CarolLovesCats
New Novice
2 years ago
@EA_Gunner I am 100% sure that I have reached the 25 limit. If I was not affected by the issue, why I could not see the chest from March 26th? So based on your information, how many times did I actually reach? 24? 23? Please explain.