Re: Not getting banners from setting up a defense team (GA)
Hi @rut_usa and thanks for the report!
That does seem unusual! Sorry to hear about the error message you got, which resulted in a squad not being counted. As far as I've seen, QV support cannot modify the results of an existing GA, but they may be able to review the situation and provide compensation for the loss.
I'm trying to figure out the 1780 score...if you didn't set a defensive team, there are no "automatic banners" that get granted. The player actually would get 0 banners for defeating the team, so your opponent should have been lower than the max score, not higher. It's very unusual, and I hope that QV can review and see what happened.
Please note that the offiical QV Support for this forum doesn't work over the weekend, so please don't expect an official response until next week. If no one responds on Monday or Tuesday, perhaps bump this thread back up to the top at that point, for increased visibility.
That does seem unusual! Sorry to hear about the error message you got, which resulted in a squad not being counted. As far as I've seen, QV support cannot modify the results of an existing GA, but they may be able to review the situation and provide compensation for the loss.
I'm trying to figure out the 1780 score...if you didn't set a defensive team, there are no "automatic banners" that get granted. The player actually would get 0 banners for defeating the team, so your opponent should have been lower than the max score, not higher. It's very unusual, and I hope that QV can review and see what happened.
Please note that the offiical QV Support for this forum doesn't work over the weekend, so please don't expect an official response until next week. If no one responds on Monday or Tuesday, perhaps bump this thread back up to the top at that point, for increased visibility.
