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13 Replies

  • justin-marks92's avatar
    justin-marks92
    Seasoned Adventurer
    4 years ago

    Yes but it consistently didn’t work until it actually did it that makes sense.

    I made an account for my mrs on her phone, then transferred each account to each phone then back again.

    like I said though I did that a lot of times before it actually worked. Think I got to 37 attempts.

    EA honestly don’t provide help. They initially told me to start a new account or buy a new phone.

  • Blas1265's avatar
    Blas1265
    4 years ago

    IS WORKING NOW!!!!

    I received 3 messages in my inbox saying that 3 transaction were completed, I accepted the materials then try to buy something in the store and worked....

    I really hope your work as well...

    THanks

  • No, this issue has not been resolved.
    After listening to everyone else's improvement reports, I expected issue to be resolved, but for me this issue was not resolved.
    Once again, I removed the game, restarted the device, and reinstalled the game, but the symptom did not improve.

  • @EA_Illium 

    I've seen another message appear when I sign out of my Apple ID and then sign in again. Please see the attached screenshot.

  • I'm sorry. My report has been delayed.

    I suddenly received 2 transaction processing completion messages yesterday morning. One is a refund of the crystal and one is the receipt of the purchase calendar (smuggler relic). Since then, I've been able to purchase billable items without being notified of the 2 issue messages that I've been plagued with.

    I didn't change anything in particular. The network environment is also what I use all the time. I don't know what happened, but my symptoms have improved.

    Is Working Now!!!

    Thank you very much for your help!!!!!

  • Hi,

    I've just been reading through this post and I seem to be having the same issue as the above.

    I assume I had an account a few years back. Recently just installed again and unable to purchase any items.

    I've attached a screen shot. If anyone could help that would be great!

  • KennyNoegs's avatar
    KennyNoegs
    Seasoned Novice
    2 years ago

    I have this issue now as well. Same transaction pending after trying to redeem Google Play points. I contacted help but it's been a few days with no updates.

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