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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Webstore not sending email codes to login

Hi @faceman2010 and @MesialDrift,

Thanks for reaching it. It sounds like a bug. Could you fill out the bug report template please? The bug repot template automatically pops up when you go to open a new bug report on the bug report board. The template asks for all the basic details needed to begin looking into a potential bug, so it'd be necessary to fill one of those out for any bugs.

I'll close this thread out here in the meantime and keep a look out for your bug reports.

Thanks,

EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @faceman2010 and @MesialDrift, 

    While you're opening that Bug report, could you test something out please?

    Try connecting your EA account to SWGOH first by clicking on the EA Connect option:

    1. Open Star Wars: Galaxy of Heroes
    2. Go into the settings menu.
    3. Select "Connect", and then "EA Connect".
    4. Follow the steps in the game to link your account.

    Once that connection has been established, please try to login to the webstore again. 

    - EA_Lanna

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