Solved
Maybe the Federal Trade Commission?
If you can't get a refund for a product that doesn't work, you should first try contacting the seller directly to explain the issue and request a refund; if that fails, you can: file a complaint with...
Hey all,
You can submit a Great Game Guarantee refund request here via the link in "complete the refund request form."
This is an automated process and that should work so long as you meet the below criteria:
- Within 24 hours after you first launch the game.
- Within fourteen days from the day you bought it, if you haven’t launched the game.
- Within fourteen days from the release date if you pre-ordered the game, if you haven’t launched the game.
If you don't meet those criteria please reach out to an advisor at www.Help.ea.com for further assistance.
