Forum Discussion
hpzgreenblock
10 months agoSeasoned Adventurer
Even though The Sims 2 Ultimate Collection was given under the Origin brand, it should still be accessible through EA App.
If it's missing you can check the page below and click the chat button to talk to an advisor:
https://help.ea.com/en/solutions/?product=the-sims-2&topic=missing-purchased-items
However, in order to get the Legacy Collection versions you'll have to buy them, even though you still own the original CDs. Redeeming their CD-Keys on the EA App is not supported:
https://help.ea.com/en/help/faq/redeem-product-and-promotional-codes/