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ItsChrisx1's avatar
ItsChrisx1
Rising Newcomer
16 days ago

Re: The Sims™ Legacy Collection won't Launch - Crashes without error

hello i just want to raise awareness that the latest nvidia graphics card driver currently 576.80 will cause the game to not start when you click play. I have the solution to fix this issue it only launches and works when you downgrade the nvidia graphics driver to version 572.83. with this driver the game will successfully launch without issue. this issue does need to fixed on EA,s end as this issue means alot of people cant launch the game on the latest driver and have to use this older one. hopefully you guys can work on a hotfix or something to correct this. the problem only affects people with 50 Series GPU,s and running the latest driver but version 572.83 works ive tested this on 2 machines both running 50 Series Cards and can confirm this driver version works with this game as before when i clicked play on steam it would load for a millisecond in the taskbar and then close instantly with no error message or logs.

i have provided a vulkaninfo.txt below

 

 

Best Regards Chris

 

 

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