sims 1 legacy cant click on anything in neighborhood

lildrummergirl88  Does it help to click alt-enter to change the resolution?  Are there any locations in the neighborhood where you can click?

Please also disable any apps you use that come with overlays: Steam, Discord, etc.  Disable the EA App in-game overlay as well, under Settings > Application.

Ok I did all of that. And it just changed the size. I still cannot click on anything. I can move the hand (mouse) and the music plays. I have Radeon. Not sure if that means anything. My computer was a gift so I am not good with computers lol. 

It's like the game is frozen but the mouse and music works. I will keep trying though if I might have missed something.  I cant even click on the X  to exit. 

I appreciate your help!

lildrummergirl88  Please try playing in a clean boot, to test for conflicting software.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.

I did what you suggested.  Unfortunately same situation.  The only thing that moves is the mouse and cannot click on anything or exit. Only way out is to restart the whole computer. I will hope for another update so it is fixed maybe.