Forum Discussion
puzzlezaddict
11 months agoHero+
theatregeek459 Please go here:
C:\Users\your username\Saved Games\Electronic Arts
and move the "The Sims 25" folder to the desktop, then try again. This will remove any progress you've made (which can be addressed later), but hopefully you'll be able to load into a household this time.
theatregeek459
10 months agoSeasoned Newcomer
This didn't help, unfortunately. I also tried repairing the game through the EA app, hoping that would help, but no such luck.