Forum Discussion
3 Replies
shaebae2435 Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
- shaebae24352 months agoSeasoned Newcomer
Here is my PC info, if this does not work how can i get a refund ?
shaebae2435 I apologize for the late reply; I've been soemwhat busy lately.
The driver for your graphics chip is quite old and the likely cause of this issue. Please install the newest driver available from Intel, dated December 19:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart after installing the driver and before trying to play.
About The Sims
Recent Discussions
- 2 days ago