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thepatrycjapat's avatar
thepatrycjapat
New Rookie
1 year ago
Solved

The Sims Legacy won't launch after 02/06/2025 update

Hi everyone, After February 6 update, I still can't launch The Sims Legacy on Ea App. I followed the solutions suggested in a previous thread (Sims 1 Legacy Still not opening despite 2/6 update | ...
  • thepatrycjapat's avatar
    thepatrycjapat
    1 year ago

    If you are trying to run the game as I did on a notebook, you may have two graphics cards. In my case, it's an NVIDIA and an integrated AMD Radeaon Graphics card. The game started after updating the integrated graphics card. I keep my fingers crossed that it will work for you too! Good luck!

thepatrycjapat's avatar
thepatrycjapat
New Rookie
1 year ago

I wrote to EA on EA help. The consultant suggested installing the Vulkan SDK from the LunarG website, but in my case it did not change anything. It continues to display the same message. You can still check if your graphics card is compatible with Vulkan. 

tercy1975's avatar
tercy1975
Seasoned Novice
1 year ago

Hi, thanks for responding! 
I might have to try this. I saw your post about running the Sims on a NoteBook, and unfortunately, I don't have that. It's probably a graphics card error, and I like to think I'm computer savvy until something like this comes along! I will have to write to EA and probably have them walk me through the process of updating things. 

Thanks for your response, and I'm glad you found a solution! :D 

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