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StarChildMystic's avatar
StarChildMystic
New Rookie
4 days ago
Solved

Weird issue SIMS

Windows 11 (‘latest) 64gb ddr5 ram, Asus RoG strix board, Samsung ssd drive, gtx 4000t, 4K rog monitor, sorry, not at the pc so can’t get the exact spec, 

hard to keep track when you have like 5 computers in the house lol but I have no issues running any sims game or any game graphically. Apologies for the length wanted to include as much info as possible,

Hi I will start by saying how happy I am to get the sims 1 and 2 digitally, not only because of all the faffing around you have to do to get them working but because I’m here right from the beginning with the Sims, so I love all the games.

i understand that a lot of people are suffering from crashing for various reasons but my issue is a strange one, I’m not one for posting in forums never have but I wanted to put this here obviously for help but also in case anyone else has a similar issue in the future.

the problem..or not?

well to be honest the sims has been working fine for me, as soon as I purchased it, it started fine, played it a few hours and then turned off the game and tried sims 2, all worked fine no issues, which is great, problem is a weird one so I’ll try to explain the best I can.

next day I decide to add a few mods from my old sims 1 collection which was installed, all have been checked prior to being installed years ago, plus well organised, plus my original version has been working fine for years, so I transferred over my saves and my cc, as mentioned you can, in the forums, that it’s possible, so I did that, everything has been working amazing with no issues with the sims 1 & 2

until I noticed one item in my sims 1 cc that would crash the game when selected in the build buy catalog, my game crashed.

fast forward two days, as I have all the games installed with cc, my sims 1,2 (UC) ,3,4 have all been working with no issues for as long as I can remember. If I ever have an issue it’s normally to do with mods that need to be updated but I have OCD with my mods folders, they’re easy to find so easy to update.

so because all my games are well maintained, I decided with the new release, to start fresh with the sims 1, sims 2 was fine, copied my saves over with my well organised cc folder and it’s been working fine since,  clean Ui was effected for some reason so had to install that again due to a black box in the top left on the loading screen, but I reinstalled it and it’s fine, even managed to get ikea stuff back in, played it, everything fine, no issues.

so because of the new sims 1 release I decided, I would start fresh with sims, already have my saves and cc backup so went ahead a uninstalled the sims one to start fresh.  (which is also backed up)

Uninstalled the game, cleaned up file remnants and restarted my pc. Went into the place it was installed deleted any left behind folders so they are recreated on installation.

So I reinstalled, now the problem is, when I start the game now it crashes, seems similar to what other people are going through, but if I rename sims legacy to sims legacy old and rename my bloated sims 1 to legacy which I always save a copy of, back into the folder, the game loads, if I Remove all my mods as in a completely fresh install the game won’t start,

im absolutely bamboozled by this because you would think fresh files are the safest, cleanest and most reliable but it doesn’t load. Until I rename my older installation to legacy then, the games runs like a dream, except the item I mentioned, despite a fresh installed. No clue why, hoping someone can shed some light and maybe help because ideally I want to start a fresh game, I’ve tried even deleing user data and have the game regen it but still doesn’t work, so seems a fresh install is a no go, and the only way I can continue playing is if I use my old files, I will add though, that this is the second install I’d be doing, because when it released, I installed from EA, worked fine, copied games over, and mods, and works fine, this was not me copying over the complete collection but the new release, still crashed when I try to reinstall but works with my old backup  with 8gb of mods fine.

again sorry for the length but it’s a tricky one, and I’m guessing not what other people are experiencing or are they? Maybe something in the old files is working, which would have been the files, prior to any updates, maybe something for ea to look in? Anyway I appreciate you reading and thanks in advance.

  • StarChildMystic  Did you try moving or renaming the "The Sims 25" folder here?

    C:\Users\your username\Saved Games\Electronic Arts

    Doing so would reset all your in-game progress, but you could try restoring your user data later.  For now, just see whether the game runs the way you want without mods or custom content.

7 Replies

  • Also I forgot to mention, that all my games due to the transfer from origin to EA are all installed in origin games still anytime I install a game from the app it installs in origin games despite origin being uninstalled ages ago.

  • StarChildMystic's avatar
    StarChildMystic
    New Rookie
    4 days ago

    Windows 11 64bit, 12th gen intel core I9-12900k, 64gb ram Corsair dominator platinum RGB DDR5, Nvidia GeForce RTX 3090Ti, Samsung Evo ssd 870 2tb x3, ASUS ROG Maximus Z690 Hero Motherboard, ASUS ROG strix XG32UQ 4k monitor

  • StarChildMystic  Did you try moving or renaming the "The Sims 25" folder here?

    C:\Users\your username\Saved Games\Electronic Arts

    Doing so would reset all your in-game progress, but you could try restoring your user data later.  For now, just see whether the game runs the way you want without mods or custom content.

  •  

    puzzlezaddict    Hi thank you very  much for getting back to me, i haven't moved it,  i don't have a sims 25 folder, or a save game folder under Electronic arts, in my saved games folder in documents either, I've completely removed the game numerous times to try all sorts, 

    even on install i don't get a new folder in either places. thanks again

  • lol oh that's mad just after posting i found it, i was looking in C:\Users\me\Documents\SavedGames

    but i found it by typing sims 25 in search on windows @ C:\Users\me\Saved Games\Electronic Arts\The Sims 25, ok i see that, I've not moved anything from here as i never knew about this folder, so i will try you're suggestion, thank you

    also ive played sims since day one, this is definitely a new directory, so is this a folder for the user data as well and not the main game file anymore, or is it just copied twice? in that case,  what happens if the data doesn't match? 

  • yay! 😁that did the trick! thank you, i renamed the sims 25 and it generated a new folder set, when i entered the game it was refreshed to default so i can start fresh thanks again for the assistance i appreciate it.

  • StarChildMystic  The folder has definitely been there since day 1 of this release, and Saved Games is a general Windows folder that a lot of games use for save data, EA and otherwise.  I don't know that any Sims game has used it before now though.

    The game draws from this directory and mostly not from the old one, the only known exception being the folder where you'd put sims you want to import.  As for the data not matching, I don't think it makes any difference at all.

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