Didn't receive bonus Sims 4 grunge kit with Sims 2 legacy
I bought the Sims 2 legacy through Amazon UK EA store and redeemed my code but the bonus pack of The Sims 4: Grunge Revival kit does not show as owned and isn't sitting in my library waiting to be downloaded. I bought it 4 days ago. I've tried uninstalling Sims 2 and reinstalling. I've tried repairing Sims 4. I've also tried clearing the cache of the EA app. I can't think what else to do and the Amazon site is not giving me the option to seek help through their customer services for this particular purchase, just the previous sims 4 packs purchases. Is there something I've not tried? Please help.
Hey there LaineyDee
If you've not received that kit with your bundle, you'll want to get in contact with Amazon directly so they can review your purchase details and provide that extra code for you.
