direct3d returned an error d3derr_invalidcall
I have had the sims 2 for awhile and all of a sudden it is coming up with direct3d returned an error d3derr_invalidcall . I have repaired and even uninstalled and reinstalled the game, and it did not...
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I tried this:
I had the same problem on the create your character. I think I fixed it. it is working for now.
First I would recommend to find the file in which the game has been installed. for me is :
C:\Program Files (x86)\Steam\steamapps\common\The Sims 2 Legacy Collection
and then do a search on the search bar with .exe and find the "Sims2ep9" the one to start the game.
then do go to properties and change compatibility to "windows 7", I also check the "disable fullscreen optimizations" and "Run this program as an administrator", then press "apply" and follow by "ok".
I also went to setting > display > Graphics and proceed it to find the game and put it to run on the best graphics card that my laptop has. "NVIDIA" in my case. If you cannot find the game, press on "add desktop app" go to this "This PC" or wherever you got the game install and find the same file from before, when you tried to do the compatibility:
C:\Program Files (x86)\Steam\steamapps\common\The Sims 2 Legacy Collection
and then: "Sims2ep9".
add the game and make sure you select the best "GPU preference" and "optimizations for windowed games.
then (if you can start the game, in which I hope it does as it worked for me), make sure to lower the graphics to medium, everything to medium and then I think you should be fine.
Hope this helps!
I am still facing this issue. I just purchased a new laptop and played this once, it was fine, and now it will give me the error every single time - even with the above instructions. I can't get into the settings to even adjust the shadows as others have recommended because I get the error before then
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