my game won't go past loading screen

(sims 2 legacy) I've been trying to open my game and it stays in the loading screen forever. If i click with my mouse it crashes and I have to restart. If I wait and let the loading screen be...... it just stays there... forever. I've read many people are experiencing this but none of the fixes I've tried worked, is there somewhere I can ask someone about this problem? Is something happening???