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mykb_x's avatar
mykb_x
Rising Novice
11 months ago

How can I fix BLANK ERROR WINDOW ?

When launching the game, a pop-up window appears, but it contains no information. If I click "YES," I can play normally but the game won't save and if I click "NO" the game doesn't work at all.

12 Replies

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    10 months ago

    Thanks for that info, could you tell me how much free space you have on each of your hard drives?

  • mykb_x's avatar
    mykb_x
    Rising Novice
    10 months ago

    EA_Cade 
    I tried moving the game to an external hard drive, but I'm still encountering the same error. There is 140GB of free space on Drive C and 640GB on the external HDD. After moving the game to another drive, I noticed that only Verona Ville, Strange town, and Pleasant view save properly. The other three towns do not save at all when I play them.

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