"xhellocoldworld;14246446" wrote:
"Frogprincess_q;14246354" wrote:
I had this problem too, when I finally did manage to get on to the live chat I wasn't even expecting it to connect anymore. I'm not sure what causes this, but is sure is frustrating.
It's definitely frustrating. I tried going on Internet Explorer to see if a change in browsers made a difference, and when I clicked the "live chat" button, it brought up the new window and didn't go to an error page, but instead said the whole "Thanks for contacting EA Support, an adviser will be with you soon" blah blah, so I thought it would maybe work then, but nope. I left the window up and idle for about five or so hours now, and it still has not connected. I just gave up.
Is there anything specific you did differently? Or did it just finally decide to randomly start working?
I've never owned/played Sims 2 so I wouldn't be able to provide any pictures to them for proof but some people here are saying they were able to get the code without providing any proof so I figured why not and would just give it a shot and if it doesn't work, it doesn't work. But it's dumb I can't even try because of these support issues! :unamused:
It was a while ago now and I can't remember, clearing my browser cache may have helped?
http://answers.ea.com/t5/Origin/Can-t-connect-to-EA-live-chat/td-p/3952317
