Incessant Crashing
My game crashes every 10 minutes. There is no specific catalyst for it.. meaning it will crash no matter what action was taken in the game. Saving, building, furnishing, playing.. everything causes i...
Forum Discussion
Jonalinn Please try repairing the game and generate a fresh Sims 2 user folder. You can do so by moving The Sims 2 Legacy folder from Documents\EA Games\ to your desktop or somewhere else; the next time you run the game a new one will be generated.
Please also run a DxDiag and attach it to your reply.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Thank you so much for your reply ~ I appreciate it! To update my original post:
Prior to performing the following, I did indeed move my The Sims 2 Legacy folder to the desktop.
- I repaired the game multiple times (at least 10 which would be shown on EA logs I believe?)
- I uninstalled the game multiple times as well (perhaps as many as 4 or 5 times). Each time I rebooted my pc.
My pc stats:
- This is a new laptop:
Processor Intel(R) Core(TM) Ultra 7 155H 3.80 GHz
Installed RAM 32.0 GB (31.5 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 23H2
Installed on Tuesday,August,27,2024
OS build 22631.4890
Storage: 2 T
I am teaching classes today but I will run the diagnostic report you requested. Again, thank you for your reply.
