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JenjenlnFoley's avatar
JenjenlnFoley
Seasoned Adventurer
2 months ago

Sims 2 won't launch

I had been on and off the game since this morning after updating the game with today's patch. Later in the evening I clicked on the sims 2 to play (on Ea app) and got this (see picture). I've repaired the sims 2 several times, repaired the Ea app and uninstalled the sims 2.. Reinstalled the sims 2 and now waiting for it to be done to see if that helps. .... Done installing.... Nope still nothing. 
Someone please help.
Thank you

4 Replies

  • JenjenlnFoley's avatar
    JenjenlnFoley
    Seasoned Adventurer
    2 months ago

    EDIT: I had made a back up of my "The Sims 2 Legacy" folder before I played the game when I first downloaded the game. I replaced the files in my documents folder The Sims 2 Legacy and the game launched. I haven't played yet, I will check it out tomorrow and let you  know. But I wanted to report that now the game did load.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Heya JenjenlnFoley 

    If you wouldn't mind sharing those 2 folders with us via Google Drive, we would love to take a closer look at this to see if we can find the issue. 

    You can use these steps to send the files, and send the link to me directly via DM. 

    Thanks!

  • JenjenlnFoley's avatar
    JenjenlnFoley
    Seasoned Adventurer
    2 months ago

    I appreciate that very much. The problem is after I found that my back up folder I made worked.
    I deleted the one that gave me issues. I did attach the Sims2Exception. txt that was in the log folder in my original post here. If I run into the problem again I will differently return and send you the folders. 
    Thank you so much EA_Cade 😊

  • JenjenlnFoley's avatar
    JenjenlnFoley
    Seasoned Adventurer
    2 months ago

    Just wanted to update this post. I haven't played the game since I had problems. 
    I'll report back when I do.

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