Forum Discussion
8 years ago
"Oldeseadogge;15674837" wrote:
Less than good news. Downloaded the correct base game patch, ran it, and got the error message part way through that it stopped working & that Windows was shutting it down.
Hmm you could try this, not sure if it works with the disk version or not, but it is worth a shot.
Go into where your game is installed. Find the TSBin folder. (I don't know the exact path for you, I use the UC) Copy and paste a copy of the paul.dll onto your desktop. (for safe keeping in case it does not work) Download a new paul.dll file from here:
http://d2ro3qwxdn69cl.cloudfront.net/documents/paul.dll (it was a patch made by EA they now include in the UC, so you can bypass the launcher that doesn't like to work anymore)
make a copy of the paul.dll file you just downloaded, and paste it into your TSBin folder, say yes to override the one you have, (you should have a backup of the original on your desktop) Note if it does not ask you to override, make sure you delete the old one, you can only have one.
Launch the game and see if it works.
Have you tried launching the game from the .exe in your game file instead of using a shortcut? That has worked for some also. I don't know if you have tried to run it as administrator, but that is also something to try.
I have read sometimes people have a folder called "Content registry" in the game files. They recommended deleting this file if you have it, I assume this is more for the disk version, as UC does not have a file by that name that I know of. But they say it can stop your game from launching.
You can also delete the groups.cache, cigen.package, and accessory.cache files. If you have them. You can also go in the neighborhood folder and delete the neighborhoodmanager file. NOT the whole neighborhood package, just that one file inside it, on the bottom of the list and see if it makes a difference.
I hope one of these things work for you. Good luck!