Unable to download/install The Sims Legacy & The Sims 2 Legacy

I am also having this exact same issue. Getting help from the live chat has been so difficult and ultimately has been so unhelpful and I've tried having geek squad look into it and they have come up with nothing. Tried every suggestion online. I cant' even uninstall the other versions of VC++ and tried downloading the others and no change! I just want to play my game :(