Forum Discussion

figureitout01's avatar
figureitout01
4 years ago

8/31/21 - Launcher, Sims Site Issues. [Resolved]

Hey all, getting a bug where the launcher welcome screen is blue and blank. The rest of the tabs work and I can open the game but at the main menu I get hit with an infinite loading screen as it fails...
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
4 years ago
Heya!

As some of you have already noticed, the restarts have been completed and at this time we believe the issue to be resolved.

Please let us know here or at Help.EA.com if you continue to run into issues and thank you so much for your patience while we worked on this. :)

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