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figureitout01's avatar
figureitout01
4 years ago

8/31/21 - Launcher, Sims Site Issues. [Resolved]

Hey all, getting a bug where the launcher welcome screen is blue and blank. The rest of the tabs work and I can open the game but at the main menu I get hit with an infinite loading screen as it fails...
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
4 years ago
"DJSparkles;c-17969481" wrote:
@EA_Cade I tried the hotspot and that didn't work, either.

I have cleared my IE data repeatedly, I have done everything as requested. I'm at my wits end here. When I try to sign it, it just bounces me back to the log in screen immediately.

Any more suggestions?


Hmm, at this point I would recommend reaching out to support here so they can take a look into this for you.

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