case closed

"EA_Cade;c-17990420" wrote:
Hiya @Nushnushganay

Please reach out to us via Twitter at @EAHelp so we can take a look into this for you. I believe they have processes in place for exactly this type of situation but at the very least they'll be able to explore your available options with you.

Please let me know how it goes.

Thank you so much, @EA_Cade and you too, @Calico45 for replying and helping.

I will go make a Twitter account so I can do that.