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GabbyK02's avatar
GabbyK02
4 years ago

Game Crashes after updating Graphics Card info.

Sigh. I am literally on wits end here.

I recently bought my brand new gaming laptop yesterday (blew the whole bank account), and I was so excited to start back playing Sims(after two years of not playing) just for the game to say that they didn't recognize my Graphics Card.
I updated it, (I have a NVIDIA GeForce GTX 1660 Ti with Max-Q Design) and followed the rules for the GraphicRules as well. Then, I downloaded my CC, Nrass Mods, fixed my fps to 60, and was ready to go just when my game WOULDN'T LAUNCH.
I am not tech savy, its 2:52 in the morning, I am on the verge of crying because none of this makes sense. I don't understand any of the crash data except:

00e5c21c => DasmX86Dll.dll not found.
Did I set my vram wrong? Did I mess up while setting up my graphics card information? I genuinely need help, and I don't want to call EA Support for the third time within a day, because I know they are tired of hearing from me .


EDIT: SO BOOM! I added back my old/original GraphicCards and GraphicRules information, and how about the game loaded. I think I did updated my information wrong, however I followed the instructions on getting the game to recognize my graphics card. Here what I put in:

vendor "NVIDIA" 0x10b4 0x12d2 0x10de
card 0x2191 "NVIDIA GeForce GTX 1660 Ti with Max-Q Design"

As for my GraphicRules information:
seti textureMemory 1024
# setb textureMemorySizeOK false
endif

elseif (match("${cardName}", "*8800*") or match("${cardName}", "*9500*") or match("${cardName}", "*9600 GSO*") or match("${cardName}", "*9600 GT*") or match("${cardName}", "*9800 *") or match("${cardName}", "*GTX 2??*") or match("${cardName}", "*2?00M*") or match("${cardName}", "*3?00M*") or match("${cardName}", "*Quadro*FX 5??0*") or match("${cardName}", "*GT 1?0*") or match("${cardName}", "*GTS 150*") or match("${cardName}", "*GTS 250*") or match("${cardName}", "*GT 2??*") or match("${cardName}", "*GTS 2??*") or match("${cardName}", "*GTX 2??*") or match("${cardName}", "*GeForce G2??*") or match("${cardName}", "*GT 3??*") or match("${cardName}", "*GTS 3??*") or match("${cardName}", "*GTX 3??*") or match("${cardName}", "*GeForce 3??*") or match("${cardName}", "*GT 4??*") or match("${cardName}", "*GTS 4??*") or match("${cardName}", "*GTX 4??*") or match("${cardName}", "*GT 5??*") or match("${cardName}", "*GTS 5??*") or match("${cardName}", "*GTX 5??*") or match("${cardName}", "*GT 6??*") or match("${cardName}", "*GTX 6??*")), "*GTX 10??*"))
seti cardLevel $cardLevelUber

I'm guessing my setiTexture memory is wrong? I have 6gb vram, or that is what I read. All I know is, I don't want to burn my graphics card.

14 Replies

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  • GabbyK02's avatar
    GabbyK02
    4 years ago
    Here's my computer if this helps:
    HP - Pavillion 16.1" Gaming Laptop - Intel Core i5 - 8GB Memory - NVIDIA GeForce GTX 1660 Ti - 512GB SSD + 32GB Optane - Shadow Black
  • ncisGibbs_BOSS's avatar
    ncisGibbs_BOSS
    Seasoned Ace
    4 years ago
    Have you tried launching your game without mods or cc?

    I’m not technical but I thought I’d try and help. I hope you get it sorted.
  • GabbyK02's avatar
    GabbyK02
    4 years ago
    "ncisGibbs02;c-17917914" wrote:
    Have you tried launching your game without mods or cc?

    I’m not technical but I thought I’d try and help. I hope you get it sorted.


    Thanks for your help, but I just tried to launch it without mods and cc. Still crashed. In fact, it won't even download any custom worlds, or anything. That was when I noticed something was wrong.
  • GabbyK02's avatar
    GabbyK02
    4 years ago
    I fixed it! Turns out instead of me putting "*GTX 16??*")), I put 10. It wasn't correlating to my graphics card. Hopefully, my mistake helps others!
  • ncisGibbs_BOSS's avatar
    ncisGibbs_BOSS
    Seasoned Ace
    4 years ago
    "TheDivaGirl02;c-17917921" wrote:
    I fixed it! Turns out instead of me putting "*GTX 16??*")), I put 10. It wasn't correlating to my graphics card. Hopefully, my mistake helps others!

    Great to see you sorted it. ?.
  • igazor's avatar
    igazor
    4 years ago
    Will the game launch with no mods/CC and on the original sgr files? It is not necessary for the game to grant formal recognition to your graphics card, as long as the game detects the GPU it will be used. We can work out the recognition thing later, although honestly that doesn't really accomplish very much, once you have your game working and stable again.

    The missing dll file error you reported in the beginning isn't meaningful, all TS3 crash logs say that. It's a fault in the crash log mechanism reporting on itself, not one with the game or why it crashed.
  • GabbyK02's avatar
    GabbyK02
    4 years ago
    "igazor;c-17918817" wrote:
    Will the game launch with no mods/CC and on the original sgr files? It is not necessary for the game to grant formal recognition to your graphics card, as long as the game detects the GPU it will be used. We can work out the recognition thing later, although honestly that doesn't really accomplish very much, once you have your game working and stable again.

    The missing dll file error you reported in the beginning isn't meaningful, all TS3 crash logs say that. It's a fault in the crash log mechanism reporting on itself, not one with the game or why it crashed    .


    Hey! Yesterday, I put back in the original sgr files without removing mods/CC and it launched fine. I was able to use CAS, and the moment that I chose a house for my family to move into the game crashed. So, I tried choosing a default family (Agnes Crumplebottom to be exact) and it ran well.

    My graphics weren't the best but I kept them low so nothing would happen, and my FPS remained between 59-60. It went around 160 twice, but that was only when I opened the map and I'm guessing my vsync got it back under control.

    Now, I will say that I changed my fps to 144, only because my computer has a 144 hz refresh rate. After I did that, (I did a lot of troubleshooting yesterday), I loaded the game. After I created my sim (for the 2nd time) the game crashed. Weird thing is, I don't received a notification or anything. It just goes straight to my desktop, and yesterday it went to an error message from Origin (I forgot what it said verbatim).

    Now because of that, I'm thinking it might be the type of CC my sim is wearing, however the CC that was used is safe. I'm going to take it out, but there's a part of me that thinks something else might be at hand.

    Sorry if this message is too confusing, I just want to play my game.
  • igazor's avatar
    igazor
    4 years ago
    You might want to take a closer look at your Nvidia Control Panel. In addition to vertical sync, Triple Buffering should be On and also look for the new explicit Max Frame Rate setting -- or is this what you were already using to set to 60 vs. 144? This is new for Nvidia, as of around a year or so ago. Vertical sync itself only works in Full Screen mode, but a Max Frame Rate cap should work in either Full Screen or Windowed.

    If you want to try Windowed Mode for greater stability, many players find that Windowed Borderless Gaming helps it feel more like Full Screen without it really being so.

    On Sim creation, RAM usage can get carried away and lead to crashes if we try to make the sim all perfect in one session. What I usually do is establish the sim and their basic looks, then return them to CAS later on using MasterController (although that can be done with testingcheats CAS as well) to finish the job after they are placed in-game. It's the same kind of thing with lot design, it doesn't have to be all perfect in the first go-round and both Edit Town and Build/Buy can also run away with too many resources if we try to do too much all at once.
  • GabbyK02's avatar
    GabbyK02
    4 years ago
    "igazor;c-17918925" wrote:
    You might want to take a closer look at your Nvidia Control Panel. In addition to vertical sync, Triple Buffering should be On and also look for the new explicit Max Frame Rate setting -- or is this what you were already using to set to 60 vs. 144? This is new for Nvidia, as of around a year or so ago. Vertical sync itself only works in Full Screen mode, but a Max Frame Rate cap should work in either Full Screen or Windowed.

    If you want to try Windowed Mode for greater stability, many players find that Windowed Borderless Gaming helps it feel more like Full Screen without it really being so.

    On Sim creation, RAM usage can get carried away and lead to crashes if we try to make the sim all perfect in one session. What I usually do is establish the sim and their basic looks, then return them to CAS later on using MasterController (although that can be done with testingcheats CAS as well) to finish the job after they are placed in-game. It's the same kind of thing with lot design, it doesn't have to be all perfect in the first go-round and both Edit Town and Build/Buy can also run away with too many resources if we try to do too much all at once.


    Just to make sure, I'm changing this under ts3.exe? Not ts3w.exe? Because I was able to load and play my game for a while, but it just crashed.

    Is there a way I can change how much RAM the game uses?

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